Customer text templates for electricians

Hi, you've reached [business]. We're closed for the night and will call you back by [time] tomorrow. If this is an emergency (like a burning smell), call [emergency number]. If you see sparks or smell burning, turn off the breaker if it's safe and call 911 if needed.

Hi [first name], thanks for reaching out to [business] about [service]. A couple quick questions so I can give you a straight answer:
1. Is anything sparking, buzzing, hot, or smelling like burning?
2. [Second question, e.g. "Is it one outlet or a whole room?"]
3. What days/times work best for a visit?

Tip: If they say yes to question 1, tell them to call emergency services or shut off power if it's safe, before you talk about scheduling.

You're booked, [first name]. [Day, date], arrival window [window]. [Tech first name] will text when they're on the way. To help us get started fast: please make sure we can get to the electrical panel. Need to change it? Just reply here.

Hi [first name], your panel upgrade is scheduled for [date]. What to expect:
- Crew arrives around [time] and usually works until [time]
- Power will be off for about [2 hours]
- Please make sure we can get to the electrical panel
- During the job, contact [name] at [number]
We'll text you an update at the end of the day.

Tip: Give the real shutoff length for the job.

Hi [first name], thanks again for having us out to fix the breaker that kept tripping. If you have a minute, an honest Google review helps other folks in [town] find us: [review link]. Thank you!

Tip: For permitted work, many owners send the ask after the job passes inspection.

Thanks, [first name]! Glad the new panel is working well. We appreciate you trusting us with your home.

Hi [first name], it's [name] at [business]. If you're adding a big appliance, EV charger, or hot tub, it's worth checking panel capacity first. Want me to set up a visit? [Booking link or "Just reply YES"]. Reply STOP to opt out.