Replies for new leads: web forms, referrals, and "how much does it cost?"

Hi [first name], thanks for reaching out to [business] about [service]. A couple quick questions so I can give you a straight answer:
1. [question, e.g. "How old is the system?"]
2. [question, e.g. "Is it not working at all, or working poorly?"]
3. What days/times work best for a visit?

Tip: Pick the two questions that tell you whether this needs a same-day visit. The trade pages below have intake questions for each trade.

Hi [first name], [referrer's first name] passed along your number and said you might need help with [service]. Happy to take a look. What's going on, and when's a good time to talk?

Good question. It depends on [1-2 factors, e.g. "what's causing it and what parts it needs"], so I don't want to guess and be wrong. Our service call is [$], which covers [what it covers]. If you go ahead with the repair, [e.g. "that fee goes toward it"]. Want me to get you on the schedule?

Tip: Be upfront about the service-call fee before anyone drives out. Don't guess at a repair price.

Thanks for reaching out, [first name]. Unfortunately [town] is outside the area we cover. [Optional: "I'd try [referral business], they do good work."] Sorry we can't help this time.

"Thanks for calling [business], this is [name]. How can I help?"
[Let them explain. Don't interrupt.]
"Got it. Let me grab a few details so we send the right person."
1. Name and best callback number
2. Service address
3. What's happening, and when did it start?
4. [Trade question, e.g. "Is the unit running at all?" / "Is water actively leaking?"]
5. Anyone in the home we should know about? (pets, gate code, access)
"Our service call is [$], which covers [what]. The earliest I have is [day, window]. Does that work?"
"You're all set for [day, window]. You'll get a text confirmation, and [tech] will text when they're on the way."

Using my Voice Card, rewrite templates 1.1 to 1.6 for a [trade] business. Keep each under 50 words. Add one question to 1.3 that helps me decide whether this needs a same-day visit.

Tip: Paste your Voice Card first (it's on the AI prompts page) so the rewrite sounds like you.