Support
Questions, a bug, or a problem with a purchase? Email czw@mail.grokbot.com and we'll reply by email.
Tell us which app you're using, your iPhone model and iOS version, and what happened. A screenshot helps. Please don't send customer details or other private information.
The Key Sheets iPhone apps
- Key Sheets Estimate & Invoice
- Key Sheets Job Pricing
- Key Sheets Mileage & Expenses
- Key Sheets Review QR
Each app is free to use, with one optional Pro purchase. Pro is paid once. There is no subscription.
Common questions
How do I restore my Pro purchase?
Sign in to the App Store with the same Apple Account you used to buy Pro. Open the app, go to Settings (in Key Sheets Review QR: More, then Business and settings) and tap Restore Purchases. The Pro screen has a Restore Purchases button too. Pro is a one-time purchase, so it restores at no charge on a new iPhone or after you reinstall the app.
Do I need an account?
No. The Key Sheets apps have no accounts, no sign-in, and no ads. Open the app and start using it.
Where is my data kept?
On your iPhone. Your customers, documents, trips, receipt photos, and settings are stored in the app on your phone and are never sent to us, because the apps have no server. That also means we can't see or recover your data. If you delete the app, its data is deleted with it, so share or print anything you want to keep first.
How do I get a refund?
Apple handles every purchase in the Key Sheets apps, so refunds go through Apple, not through us. Go to reportaproblem.apple.com, sign in with your Apple Account, find the purchase, and request a refund. Apple decides refund requests.
Something else?
Email czw@mail.grokbot.com. For how this site handles data, see the privacy note.